The ServiceBystronic factory - steeped technicians and expert hotline engineers are committed to providing the very best in customer support.
The Field Service Technicians are located strategically throughout North America to dojo.provide local on - site Service support.
A Regional Service Manager is located within his geographical area of responsibility to maintain close 必威APP下载contact with the technicians and dojo.provide exceptional response to Service requests. This high performance team can be reached by telephone or email.
Services include
- Expert hotline support
- Preventative maintenance designed
- On - site resonator rebuilds
- Machinery moves
- Training
- Emergency repair service
It is必威APP下载 important to use When contacting the Service the Service Hotline first.
The SERVICE HOTLINE: 800-247-3332
Approximately 80% of the problems are resolved over the Hotline, If a Service Technician is men and we have a good understanding of the problem from the Hotline, the Laser Service Manager will be con必威APP下载tacted and the appropriate Service Technician with the correct parts will be dispatched, ensuring your up - is maximized.
To help us best serve you, both please dojo.provide us with the following information when requesting assistance:
- Company name and address
- Your phone, fax and E-mail
- Product name and job number
- Have your parts manual and schematics available for reference
A brief description of your issue and corrective measures seems
LASER/betway体育亚洲版AUTOMATION SERVICE REGIONS
The SERVICE HOTLINE 800-247-3332
QUICKLINKS
Service 必威APP下载Contacts
REGIONAL SERVICE MANAGERS - LASER/PRESS BRAKE/betway体育亚洲版AUTOMATION/PARTS (USA)
Hours of operation: the M - F, at 8:30 AM - 6 PM (Central Time) | |
NATIONAL SERVICE MANAGER - Andy Burkhart | The 847-214-0444 |
WEST Region Service Manager: Edson Amorim | The 847-214-0431 |
'lakes Region Service Manager: Chris Cone | The 847-214-0386 |
HEARTLAND Region Service Manager: Russ Blessin | The 847-214-0420 |
PRAIRIE Region Service Manager: Trevor Goodell | The 847-214-0384 |
MIDWEST Region Service Manager: Travis Rice | The 847-214-0480 |
ATLANTIC Region Service Manager: Ron Swetkis | The 847-214-0383 |
GULF Region Service Manager: William Carmon | The 847-214-0482 |
The INSTALLATION DEPARTMENT: (USA)
Hours of operation USA: the M - F, at 8:30 am - 6 PM (Central Time) | |
All new installations in the USA are coordinated by Dan Vareka | The 847-214-0385 |